FAQs
Caring Counselors, Inc
What insurances do you accept?
At Caring Counselors, Inc we work with several major insurance providers to help make mental health counseling services more accessible for our clients. We currently accept Aetna, Allied Trade, Blue Cross/Blue Shield, Cigna, Evernorth, Horizon, and United Healthcare, and we coordinate care for our clients with a psychiatrist in Cherry Hill, NJ.Do you offer payment plans?
Yes, we offer payment plan options for private pay clients and accept major credit cards for convenience. Our services include comprehensive mental health care, including access to a psychiatrist in Cherry Hill, NJ as part of our integrated treatment approach.How quickly can I be seen with one of your therapists?
We do not have a waitlist, which allows new clients to be scheduled promptly. Our streamlined intake process helps ensure timely access to care, including appointments with a psychiatrist in Cherry Hill, NJ, when clinically appropriate.Can you prescribe medicine?
Yes, Caring Counselors, Inc provides comprehensive medication management services as part of our mental health treatment offerings. Our clients have access to a psychiatrist in Cherry Hill, NJ who can evaluate needs, prescribe appropriate medications, and monitor treatment progress over time.Can you treat trauma or grief?
Absolutely. Our experienced clinicians are trained to support individuals navigating trauma, grief, and other complex emotional challenges, whether in person or with an online therapist in Cherry Hill, NJ for added flexibility and accessibility.Do you offer weekend appointments?
Yes, weekend appointments are available upon request to help accommodate busy schedules. Clients may choose to meet with an online therapist in Cherry Hill, NJ during weekends for convenient and flexible access to care.Do you answer calls 24/7?
Absolutely. Our team provides around-the-clock support so clients can reach us whenever assistance is needed, including access to an online therapist in Cherry Hill, NJ, when appropriate.At what age does an adolescent qualify for counseling?
We provide counseling services for children and adolescents ranging from ages 2 to 21, offering both in-office and Telehealth options to meet different needs. When clinically appropriate, our team may also involve a psychiatrist in Cherry Hill, NJ to support comprehensive care. For families seeking in-home counseling, the process requires contacting PerformCare at 877-652-7624 and requesting Caring Counselors as your child’s home provider; while the process may take time, it allows your child to receive in-home therapy from a licensed professional at no charge.How do I get started with in-home services?
To begin in-home services, families should first contact PerformCare, New Jersey’s contracted system administrator, at 1 (877) 652-7624 and explain the behavioral, mental, or emotional concerns their child is experiencing. You may request Caring Counselors, Inc. as your provider, after which PerformCare will determine whether an evaluation is needed; if approved, a licensed clinician will complete an assessment and guide next steps, which may include involvement from a psychiatrist in Cherry Hill, NJ when appropriate.What is your cancellation policy?
We ask that you notify us at least 24 hours in advance if you are unable to keep your appointment. If an appointment is not canceled within this timeframe, you will be charged half the out-of-pocket rate for the session, as therapists have reserved that time specifically for you, including appointments with a psychiatrist in Cherry Hill, NJ.


